| |
SynXis offers full-service, private label reservation services, all in-house, at Customer Contact Centers in North and South America, Europe and Asia.
Our skilled agents act as an extension of your sales force, working towards your transaction and revenue goals. We answer
calls with your customized scripting to emphasize the unique qualities of your property. Our advanced technology is the
same technology supporting Travelocity and over 1,000 other call center agents throughout Sabre Holdings. This ensures
continued investment in our call center infrastructure going forward. Our offerings include:
|
|
Sales philosophy goes beyond service levels, with agents targeting up-sell opportunities
|
|
|
Extensive sales and customer service training improves conversion rates
|
|
|
Call centers located in North America, South America, Europe and Asia
|
|
|
Supports English, Spanish, Portuguese, Italian, French, German, Mandarin, Cantonese, Korean and Japanese. Other languages can be sourced on request.
|
|
|
Private label full voice services 24 x 7
|
|
|
Voice Agent (our full-featured reservation application) seamless interface with the RedX Control Center ensures callers have the most current property information, rates and availability.
|
|
|
Top ACD and call monitoring technology
|
|
|
Completely redundant call center system and infrastructure
|
|